shipping

Store Policy/Shipping Process

  • All orders will be packaged about 1 week after purchase. 

  • You will receive an email confirmation with a tracking number, though USPS, once your order is ready to be shipped or has been shipped.

  • Domestic orders typically take 2-5 business days to be delivered.

  • International orders typically take 5-10 business days to be delivered.

  • Orders are shipped via USPS from Honolulu, Hawaii.

  • Please expect delays during and after the holidays, sales, pre-orders and special events.

  • We are not responsible for any lost, stolen, or damaged shipments.

  • No refunds or exchanges

SHIPPING

When will I receive my order ?

It all depends on your country!  Find your region and estimated delivery time in the table below.

 Region Delivery estimate
UNITED STATES
CANADA
5 - 12 Business days
EUROPE
UNITED KINGDOM
7 - 15 Business days
ALL OTHER COUNTRIES 10 - 20 Business days

 

Tracking numbers are emailed after a short processing period.

Please note that we need 2-3 days to process orders.  We strive to ship all items on time, however, in rare cases it may take longer. If you ordered an infinity mirror, they take 2 weeks to assemble since they are handmade.

Can I track my package?

tracking number will be sent to you when your product is shipped .                

I need help with my order

Please contact us.  We are here to help you.

 ORDER

What  payment method do you accept ?        

We accept all major credit cards including Visa, American Express, Mastercard.  

How to place an order on your site?

Ordering on our site is quick and easy.  When you find a product you like, add it to your cart and follow the instructions to checkout.

How to cancel my order?

If you wish to cancel an order, please contact us as soon as possible, preferably before the order is shipped. If your order has already been processed, you will need to wait until you receive it and then contact us to arrange a return and refund (you will be responsible for the return shipping costs). 

 

FAQ

SHIPPING

When will I receive my order ?

It all depends on your country!  Find your region and estimated delivery time in the table below.

 Region Delivery estimate
UNITED STATES
CANADA
5 - 12 Business days
EUROPE
UNITED KINGDOM
7 - 15 Business days
ALL OTHER COUNTRIES 10 - 20 Business days

 

Tracking numbers are emailed after a short processing period.

Please note that we need 2-3 days to process orders.  We strive to ship all items on time, however, in rare cases it may take longer. If you ordered an infinity mirror, they take 2 weeks to assemble since they are handmade.

Can I track my package?

tracking number will be sent to you when your product is shipped .                

I need help with my order

Please contact us.  We are here to help you.

 ORDER

What  payment method do you accept ?        

We accept all major credit cards including Visa, American Express, Mastercard.  

How to place an order on your site?

Ordering on our site is quick and easy.  When you find a product you like, add it to your cart and follow the instructions to checkout.

How to cancel my order?

If you wish to cancel an order, please contact us as soon as possible, preferably before the order is shipped. If your order has already been processed, you will need to wait until you receive it and then contact us to arrange a return and refund (you will be responsible for the return shipping costs).